Module 1 · Orient

Module quiz

12 items drawn at random from a bank of 12 · pass mark 75% · unlimited retakes

1. A colleague on the Favorite KPIs tab says they can’t find deep drills anywhere. What do you tell them?

Switch to Responsible KPIs — that’s the only place they appearScroll below the tiles — the panel is on both tabsAsk an administrator to enable themOpen Reporting instead

2. One bar sits above its purple line but below its white line, and its value is printed in red. What does that tell you?

Ahead of plan but behind last yearAhead of last year but short of planThe data is out of dateThere is no plan for that month

3. You need this KPI for a board pack due in an hour. What do you do?

Use it — the mark is only a display hintUse it and add a footnoteCheck its source and responsible person before decidingSubstitute last month’s figure without checking

4. You need to check whether an integration has stopped delivering data. Which area do you open?

ReportingQuery BuilderData ManagementSettings

5. Both tiles show dashes. What is different about the second one?

Nothing — dashes always mean the same thingIts data is out of date, shown by the red exclamation markIt has no plan valueIt is a custom KPI

6. You explain a variance in a message to your manager instead of commenting on the KPI. What is lost?

NothingThe explanation won’t be there for the next person who opens the KPIThe comment count won’t updateThe KPI won’t recalculate

7. A colleague says a KPI “appeared on their dashboard by itself”. Which tab are they looking at, and why?

Favorite KPIs — an administrator added itResponsible KPIs — they are named as its responsible personFavorite KPIs — it trended unfavourablyResponsible KPIs — it was recently created

8. Which pair is correctly matched?

Valuesight Agent — questions about how to use the productAsk ValueWorks — questions about how to use the productKnowledge Base — analyses your dataReport Issue — analyses your data

9. What is the orange triangle in the top-left corner of this tile telling you?

The data is out of dateThe value is below planThis KPI has related KPIs beneath itThe KPI is a favourite

10. Which indicator on this screen tells you a number may no longer reflect reality?

The orange corner triangleThe orange right-pointing trendThe red exclamation markA dash in place of the value

11. Both tiles show a downward triangle at −50%. Why is one green and one red?

One is a custom KPIFalling is favourable for one KPI and unfavourable for the otherThe red one is staleThe red one has no plan value

12. Recurring revenue/customer reads 2.1 k€. Someone asks whether that is the current month. What do you answer?

YesNo — it’s three months agoIt’s a three-month averageIt depends on the tile