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KPI Management: visibility and confidentiality

Set the right confidentiality level on a KPI, and know exactly what happens to one you make invisible.

Making a KPI invisible doesn't touch its data. It only touches who's allowed to see it.

Settings โ†’ KPI Management opens on a KPI list: Selected, Category, KPI, Id, Visible, Forecastable, Confidentiality, filterable by category and searchable by name. Visible is an eye icon per row โ€” open and orange when visible, crossed out and grey when not. Forecastable is a checkbox. Confidentiality holds four values: Basic, Confidential, Strictly confidential, and Custom Permissions โ€” the middle tier, "Confidential," is a genuine level between Basic and Strictly confidential, not a naming echo of the last one.

Each of the first three tiers carries a default meaning: Basic is operational data, visible to standard users by default; Confidential is strategic data, meant for senior roles or department leads; Strictly confidential is financial data, typically restricted to administrators and executives. Custom Permissions is the escape hatch โ€” it bypasses those defaults entirely for one specific KPI, which is why it has no Read/Write toggle of its own in the Groups matrix (13.3): the other three tiers are what a Group's permissions are actually set against, and Custom Permissions is assigned per KPI instead. A department head's Group, for instance, might Read Confidential but not Strictly confidential โ€” while one specific revenue KPI gets Custom Permissions to open it up for that same group as an exception.

Above the list, the page states its own warning verbatim: "These settings apply to all users in your company. Note that no data will be collected or displayed for invisible KPIs. Existing data will not be deleted." Read literally: making a KPI invisible is reversible and non-destructive. The historical numbers stay exactly where they are โ€” they simply stop being collected or shown to anyone until visibility is switched back on.

A View as company / View as user toggle sits above the list โ€” the way to check what a specific person actually sees, rather than trusting the admin-side settings alone.

Above the KPI list, Refresh KPI calculations and an Include Query Builder calculations checkbox force a recalculation; a separate ValueWorks Central Service section holds Get latest KPIs and benchmarks, pulling in new standard KPIs and benchmark data from ValueWorks itself rather than recalculating what's already there.

The KPI Management page, with Refresh KPI calculations, an All Categories filter and Include Query Builder calculations checkbox above a ValueWorks Central Service section (Get latest KPIs and benchmarks), then the KPI list itself with Selected, Category, KPI, Id, Visible, Forecastable and Confidentiality columns โ€” Liquidity Analysis rows mostly Strictly confidential with the eye icon open, one row (+ Loans) with the eye icon crossed out, and HR/Revenue rows set to Basic with Forecastable unchecked.

Takeaways

  • โš  Caution

    Making a KPI invisible is non-destructive and reversible โ€” per the product's own wording, no data is collected or shown, and existing data is not deleted.

  • Confidentiality has four values โ€” Basic, Confidential, Strictly confidential, Custom Permissions โ€” and is a separate setting from Visible: one controls whether anyone sees it at all, the other controls which tier of user can.

  • Basic/Confidential/Strictly confidential map to default data sensitivity (operational/strategic/financial) and to a Group's Read/Write permissions (13.3); Custom Permissions overrides that default for one specific KPI.

  • View as user is how you verify what a specific person actually sees, rather than trusting the settings alone.

  • Refresh KPI calculations recalculates; Get latest KPIs and benchmarks pulls new ones in from ValueWorks itself.

Surfaces covered

  • KPI Management
  • KPI list (Selected, Category, KPI, Id, Visible, Forecastable, Confidentiality)
  • Four levels: Basic
  • Confidential
  • Strictly confidential
  • Custom Permissions
  • View as company / View as user
  • โš  *"no data will be collected or displayed for invisible KPIs. Existing data will not be deleted."*
  • Refresh KPI calculations
  • Include Query Builder calculations
  • Get latest KPIs and benchmarks

Also taught in the Academy

Module 13 ยท Settings and KPI Management

Take it as lesson 13.2 in Business Analyst & FP&A